Returns + Exchanges

Return Policy and Process
All full-priced items are eligible for return within 30 days of the original purchase date. Given the delicate nature of what we sell, items must be unused, unwashed, undamaged, with tags attached and in original packaging to proceed with a return. To help ensure your items are eligible for a return, please check out 'Returns' in our FAQs. To initiate a return or...an exchange, please click the following link and... Read and Fill Out our: Exchange or Returns Form. If you'd like to exchange an item for a different size or color, we offer direct exchanges with complimentary shipping. If you'd like a refund back to your original payment method, we deduct $5 from your refund to cover shipping and restocking.

Please note,
♦ Exchanges, and/or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
♦ Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
♦ While we try our best, direct exchange requests are not guaranteed because our stock is limited.
♦ If you're returning part of a Bundle, the refunded amount will reflect the item's Bundle price, not the standard full price of the item.
♦ If you're returning an item purchased with a discount code, your refund will reflect the item's proportionally discounted price, not the standard full price of the item.
♦ Items purchased in the context of a sale (online or offline) are considered final sale and are not eligible for return.
♦ Damaged returns and returns sent back without prior authorization will be returned to sender.

Can I return an internationally shipped order?
Yes, international orders are eligible to return through the mail courier of your choice. International customers are responsible for returns shipping fees and obtaining a tracking number for your shipment - unfortunately, lost shipments will not be refund. Also, any duties and taxes paid are non-refundable. To obtain a Return or Exchange Authorization for your international order, please email: return@carumbus.com and then please mail your returns to:
attn: Carumbus Returns
Suite 1A
Britannia House
Leagrave Road
Luton, LU3 1RJ, UK

Questions?
Email us at info@carumbus.com - we're always here to help.